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Sample Memos


Date:               January 17, 2017
To:                   Jannette Dick
From:               Kira Lyell
Subject:           Audience Analysis

Dear Ms. Jeanette Dick:

During the time that it took me to read chapter two, I noticed it mainly focused on a readers’ profile. To efficiently determine a reader’s profile, you must; (1) Identify your readers, (2) Identify your readers’ needs, values, and attitudes, and (3) Identify the contexts of how the reader will experience your document.

On page 22 in Technical Communication Today, there is a Reader Analysis Chart. This chart provides me with a way to determine needs, values, and attitudes of the different readers. By using this chart, I can help determine how Figure 2.7 anticipates the readers’ needs.

Readers
Needs
Values
Attitudes
Primary
Entertainment
Imagination
Excited or ambitious
Secondary
Something that is appealing to the person they want to recommend the product to
Efficiency and profit
Happy or positive
Tertiary
Something that projects a positive to the primary readers
Efficiency and social concerns
Hopeful
Gatekeepers
How appealing is this to the primary reader?
Profit
Careful, concerned, and skeptical

After reviewing Figure 2.7, I could come up with what I thought the needs, values, and attitudes of the readers were. I figured the primary readers would be the children interested in buying the Lego product. These children would be looking for something to play with. I figured that the secondary readers would be a store trying to sell the Lego product. They would be wanting to convince people to buy this product for a child. The tertiary and gatekeepers would be interested in how well they believed the product would sell.

Overall, the Reader Analysis chart is very useful whenever is comes to identifying the readers’ profile. I do believe that this chart will be used throughout this course efficiently.


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Date:               March 7, 2017
To:                   Employees of JCPenney, LLC
From:               Kira Lyell, Public Relations Manager
Subject:           Changing of store hours

Our store hours will be changing because of the increase in gas prices.
First, our stores will now be closed on Sundays. This is to allow all of you to work fewer days in the week. Our new hours of operation will now be Monday through Saturday, 9:00 AM to 6:00 PM. If you are a full-time employee, including managers, you will work four ten hour shifts. If you are a part-time employee you could have a 1, 2, or 3-day work week, depending on how many hours you chose to work. Please get with your store managers to see your new schedule. If you have any issues with your new schedule, please notify them to get it figured out.

Please review these changes with your store managers. These hours will be effective immediately in all stores.  We apologize if any of these changes do not work with your current personal schedule and we thank you for being understanding of these changes. If you have any questions, please call me at (352) 331-2222. I can also be reached by email at kira.lyell@jcpenny.com. Thanks. 



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Date:               April 4, 2017
To:                   Class
From:               Kira Lyell
Subject:           Job Application

For this week’s assignment, I stated that a job was available at Douglas & Carter, which is a local law firm located in Lake City, Florida. The position that is available is for an Office Manager.
I would greatly appreciate any critique that you may have after reviewing my submitted assignment. I had some trouble when drafting my resume. I don’t have a lot of experience in the work force so it was hard to elaborate on certain things. One thing I had a lot of trouble with was elaborating on skills I may have. I’m looking forward to what you all have to say about you own skills to see what I can add that I may have not thought of.
I look forward to hearing from all of you and being able to read your application letters and resumes also. Thank you.



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